CAREERS

Haystack Mountain Creamery is GROWING! We are an award-winning artisanal cheese company located in Longmont, Colorado. Jackie Chang is our Head Cheesemaker and has received 80 awards over the last 18 years including the “Best Cheese in America” at the 2017 World Cheese Awards in London.

Who we are:

Locally owned and operated since 1989, we produce an internationally recognized, premium selection of handcrafted raw and pasteurized cheeses. Our cheeses exhibit exceptionally fresh, clean flavors and textures—a direct result of the pure, high-quality goat and cow’s milk and the skill of our team. We have a passion for what we do, and it shows! Our culture is one of hard work, dedication, communication, collaboration, and respect.

Who you are:

You strive for the best in all that you do. You take pride in knowing that customers are taken care of and are happy and satisfied due to the care that you give. You are a master at juggling multiple projects and tasks with ease and do it all with a smile and positive attitude. You enjoy being a part of a collective growth initiative and helping to create an environment and culture of communication, collaboration, and respect.

The Role

This position is full time and work hours are Monday through Friday 8:30 am – 5:30 pm and on-site at the plant. Occasional weekend or evening hours may be necessary.

Essential Duties and Responsibilities

Ability to execute the following:

·      Navigate multiple email accounts

·      Understand product and production schedule down to the details

·      Receive and process customer orders

·      Be flexible to pitch in and help where needed in the plant

·      Navigate multiple platforms (including Quickbooks Online)

·      Troubleshoot issues that arise with customer orders and inventory needs

·      Understand and follow processes for order fulfillment

·      Work in the plant, in person, 5 days/week

·      Provide assistance as necessary to the executive team

·      Field phone calls and emails and direct and delegate as appropriate

·      Support the executive team

·      Maintaining comprehensive and accurate records

·      Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary

·      Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf

·      Minor accounting duties, including, but not limited to working with off-site accounting team to maintain the utmost accuracy in company financials, including, but not limited to managing AR and AP

·      Maintain confidentiality of highly sensitive information

·      Manage complex office administrative work requiring the use of independent judgment and initiative

·      Manage vendor relationships as well as ordering supplies for business operations

Qualifications

·      Some college or Associate’s degree required, Bachelor’s degree preferred

·      Impeccable attention to detail and excellent organizational skills

·      Works independently and in small groups

·      Can perform basic math skills

·      Effectively communicates and actively listens

·      Can multitask in a fast-paced environment

·      Growth mindset and positive attitude

·      Clean DMV record

·      Some knowledge of bookkeeping practices required (Quickbooks experience a plus)

·      Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and social media web platforms

·      Experience in production/manufacturing preferred

·      3-5 years of experience in customer service or customer success position strongly preferred

·      Successful history of creating and managing processes and procedures for effective and efficient business practices

·      Able to learn quickly as well as teach others processes for optimum growth

·      Very strong interpersonal skills and the ability to build relationships with key stakeholders

Compensation & Benefits

·      Pay range: $45,000-$55,000 salary (starting salary depends on experience)

·      Major medical, dental, vision paid 75% by company

·      Life Insurance fully funded by company

·      401(k) matching

·      PTO

·      Starting Date: Position to start ASAP

Potential Growth

• Opportunity for growth and additional responsibility based on performance and aptitude.

To Apply:

Please submit resume and cover letter below.